How to cancel merchant payment code
With the popularity of mobile payment, merchant payment codes have become an important tool for merchants’ daily operations. However, some merchants may need to cancel the payment code due to business adjustments, account changes or other reasons. This article will introduce in detail the cancellation process, precautions and FAQs for merchants' payment codes to help merchants complete the operation efficiently.
1. Merchant payment code cancellation process
The collection code cancellation process of different payment platforms is slightly different. The following are the cancellation methods of mainstream platforms:
| Payment platform | Cancel step | Materials required |
|---|---|---|
| WeChat Pay | 1. Log in to the WeChat payment merchant platform 2. Enter "Product Center" → "Payment Code" 3. Select the payment code to be canceled and click "Deactivate" | Merchant number, administrator identity verification |
| Alipay | 1. Log in to Alipay merchant backend 2. Enter "Product Management" → "Payment Code" 3. Click "Terminate Service" and confirm | Merchant account password, real-name authentication |
| UnionPay Cloud QuickPass | 1. Contact the bank or service provider where the account is opened 2. Submit written application 3. Waiting for review (1-3 working days) | Copy of business license, legal person ID card |
2. Things to note when canceling payment codes
1.funds liquidation: Before canceling, make sure all transaction amounts have been settled to avoid the risk of fund freezing.
2.alternative: If you still need the payment collection function, it is recommended to activate a new payment code first and then cancel the old code to avoid affecting operations.
3.Contract term: Some service providers may require the contract to expire before cancellation, terminate the contract in advance or incur liquidated damages.
4.Customer Notice: For fixed customer groups, it is recommended to notify payment code changes in advance.
3. Frequently Asked Questions
| question | solution |
|---|---|
| Can it be restored after cancellation? | WeChat/Alipay supports reactivation, UnionPay needs to apply again |
| Will cancellation affect historical transaction records? | Does not affect completed transaction inquiries and reconciliations |
| How to cancel multiple stores in batches? | Need to operate through the service provider's backend or contact the account manager |
4. Latest industry trends (hot spots in the past 10 days)
1.New central bank regulations: Starting from June, some third-party payment platforms will strengthen merchant qualification review and cancel unnamed payment codes.
2.Alipay upgrade: Launched the "Intelligent Management of Payment Codes" function, supporting one-click pause/resumption of multi-code binding.
3.Safety reminder: Fake "receipt code cancellation" scams have appeared in many places, and official channels will not ask for SMS verification codes.
5. Suggested operating procedures
1. Back up transaction data of the past 3 months
2. Clean up the marketing activities associated with the payment code
3. Operate through the official APP/website (do not click on unfamiliar links)
4. Keep the screenshot of the successfully canceled voucher
If you need further assistance, it is recommended to call the official customer service hotline of each payment platform directly: WeChat Pay (95017), Alipay (95188), UnionPay (95516).
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