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Why does 360 keep crashing?

2025-10-20 08:20:32 Toy

Why does 360 keep crashing?

Recently, many users have reported frequent crashes of 360 Security Guard or browsers, triggering widespread discussions. This article combines hot topics and data from the entire network in the past 10 days to analyze possible causes and solutions.

1. Main manifestations of the recent 360 crash problem

Why does 360 keep crashing?

Question typeUser feedback proportionTypical scenario
Browser crashes42%Multi-tab runtime
Security guard is not responding35%During scanning
System resource usage is too high18%When starting up
Plugin conflict5%After installing new software

2. Possible cause analysis

1.Version compatibility issues: According to technology forum data, about 60% of crashes occur on Windows 11 22H2 systems, which may have compatibility conflicts with the latest system updates.

2.Bloated functional modules: Among the 15 resident functions included in 360 Security Guard, 7 are rated as "rarely used" by users. Too many background processes can cause contention for resources.

3.Security protection mechanism conflict: When users install other security software, dual monitoring may cause system instability.

conflicting softwareCrash probability increase
tinder safe120%
Tencent Computer Manager85%
Kaspersky210%

3. Solution suggestions

1.Update to the latest version: The 12.0.0.2002 version officially released by 360 on September 5th has fixed some crash issues.

2.Simplified function modules: Turn off non-essential functions such as "Health Assistant" and "Startup Assistant" in settings.

3.Use security software alone: Avoid installing multiple security software at the same time, especially the real-time monitoring function.

4.Check hardware compatibility: For some older models, it is recommended to turn off "performance acceleration" and other resource-consuming functions.

Operation stepsExpected improvement
Uninstall conflicting software65% reduction in crashes
Close more than 3 pluginsMemory usage reduced by 40%
Clean junk filesStartup speed increased by 30%

4. Real user feedback cases

1. Zhihu user@digital master:"After turning off 360's pop-up blocking function, the number of browser crashes dropped from 5 times a day to 1 time a week."

2. Tieba users win10 enthusiasts:"After uninstalling 360 and switching to Tinder, the blue screen problem completely disappeared"

3. Station B UP main test data display:In the same hardware environment, the resource usage of 360 Security Guard is 15-20% higher than that of similar products.

5. Official response and future prospects

The 360 ​​technical team issued an announcement on September 8, admitting that some versions have memory leaks, and promised to launch a repair patch before the end of the month. Users are also advised to:

- Do not use third-party modified versions

- Regularly use the built-in "system repair" function

- Submit a bug report when you encounter a crash

Industry insiders pointed out that as the security performance of Windows systems improves, traditional security software needs to transform from "all-in-one" to "lightweight", which may be the fundamental direction to solve the crash problem.

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